I am having troubles with this Hp laptop. I can't obtain much data from hp online chat. They can't even find the accurate service manual for this model. It freezes at the hp logo display, can't do any of the supposed diagnostics built in to this laptop. I required taking away the hard drive and them certain I the manual for the ze5200 was the exact one, but the hard drive will not approach out the way it describes. I do not want to use the manual for the ze5200 anymore. As far as I know this is a 2.8 GHz Celeron with 256 mb of pc333 ram. Its part number that I am desirable to use to get appropriate specs from hp DZ361U#ABA. It is a ze5700us and the sequential number is CNF41810F7. Does anyone have any suggestions??
Please give me the solution.