My son has an iRiver H10 20GC MTP player. His laptop _(Dell Inspiron Windows XP home; SP2) has blocked realizing it; but my desktop realizes it fine.
In the Device manager on his laptop there is a yellow exclaiming mark. It has no drivers (code 28) and when I attempt to install them I get an error message:-
I contacted iRiver who sent me Firmware and said that would sought out the problem; but it has not (nor did I think it would as the H10 workd fine on my desktop.
I then followed this thread from the Dell forum. Just a detection issue and your pc just needs to recognize it again ..... Like I said on your thread in the Dell forums:
Just wanted to make sure that you did the following steps:
Connect the 'bad' Ditty Open up Device Manager. Locate the 'bad' Ditty, right click and selected Properties On the Driver tab click on Update Driver.
Depending on how many updates you have for Windows a message may appear saying to connect to Windows Update, select No, not at this time and click Next Choose the option for Install from a specific location (Advanced), click Next Choose the option to Don't search. I will select the driver to install, click Next Click on Have Disk
Browse to: C:\WINDOWS\inf . Here I was capable to browse to C:WINDOWS\inf but not within the folder so I could not execute the remainder.
Move on wpdmtp , Move on open up button and Select MTP Device Click on Next button. It will set up the necessity stuff and hopefully your song will work .Therefore I went on to do this but to no available. Otherwise you can go into the registry:
The driver on my GOOD desktop is wpdusb.sys. As a said, there is no driver on my sons BAD laptop and whenever I try to set up one using the Device Manager Troubleshooter I acquire the same.
Please can you help?